Welcome - this page explains how Whyllos uses small pieces of data called cookies on our dress rental website for visitors in Singapore. We write plainly because legal pages shouldn't feel like a puzzle. If anything below isn't clear, or you want to talk about your preferences, email us at info@whyllos.com.
Cookies are tiny files placed on your device when you visit a website. They help the site remember settings, measure how people use the site, and - in some cases - let third parties deliver services (for example, analytics or advertising). Other technologies that do much the same include local storage and tracking pixels.
We use cookies for a few practical reasons: to keep the shopping flow smooth (so items you put in a basket don’t vanish between pages), to understand which pages people find useful so we can improve them, and to support features provided by trusted third parties (for example, site analytics). We separate cookies into groups - essential, functional, analytics, and optional third-party - and we do not use optional cookies until you give permission.
Cookies that collect or identify an individual fall under Singapore’s Personal Data Protection Act (PDPA). Where cookies result in the collection, use, or disclosure of personal data, we rely on informed consent or other lawful bases under the PDPA and follow the guidance issued by the Personal Data Protection Commission (PDPC). For a high-level explanation of the PDPA and the PDPC’s role, see the PDPC resources.
The PDPA does not list cookies specifically, but the PDPC’s guidance makes clear that when cookie activity amounts to personal data processing, organizations must comply with their PDPA obligations. That means being transparent about what we collect, why we collect it, and how you can say no.
When we place non-essential cookies, we will ask for your clear permission — an opt-in choice. You can withdraw consent at any time via the cookie settings on our site or through your browser controls. We keep a record of consent choices to help with accountability and to respond to any queries. Practical guidance on implementing cookie consent under the PDPA is available from industry resources that explain consent and withdrawal practices.
Some features on our site rely on services run by third parties (for example, analytics providers). Those third parties may set cookies on your device and have their own policies. We try to pick partners who respect data protection rules, but we encourage you to check their policies as well.
You can manage cookies from your browser settings, or use our cookie control panel to grant or revoke permissions. Blocking some cookies may affect site features (for instance, keeping items in your basket or remembering language choices).
We may update this policy to reflect changes in law or practices. If we make material changes, we’ll make them clear on the site and, where appropriate, ask for fresh consent.
If you have questions, want to exercise any data rights under the PDPA, or want a copy of cookies we associate with you, email info@whyllos.com and we’ll respond promptly. For official guidance on PDPA obligations and resources, the PDPC website is a helpful starting point.