These Terms and Conditions explain how the Whyllos website works and what is expected when you use our dress rental services in Singapore. This document is written to feel open and understandable, not distant or overly technical. By accessing our website or placing an order, you agree to follow these terms. If something feels unclear, you are welcome to reach out at info@whyllos.com.
Whyllos operates an online dress rental platform intended for customers located in Singapore. Throughout these Terms and Conditions, “we,” “our,” and “us” refer to Whyllos, while “you” refers to any user or customer of the website.
By using this website, you confirm that you are legally able to enter into a binding agreement under Singapore law. You also agree to provide accurate and complete information when placing an order or contacting us.
Whyllos provides dresses for temporary use only. Each item remains the property of Whyllos at all times. Rental periods, return timelines, and item details are clearly described on the website before confirmation. Customers are responsible for reviewing all information attentively before proceeding.
Orders are confirmed once delivery is arranged. Whyllos accepts Cash on Delivery as the only payment method. No other payment option is supported. Customers agree to complete payment at the time the item is delivered. Failure to do so may result in order cancellation or refusal of future service.
Approved refunds are issued only through bank transfers. Customers must provide accurate bank details when requested. Whyllos is not responsible for delays caused by incorrect information or external banking procedures.
Rented dresses should be used responsibly and returned in the same condition as received, allowing for reasonable wear during normal use. Alterations, permanent changes, or unauthorized modifications are not permitted. Customers may be held responsible if an item is returned with damage beyond ordinary use.
Any issue related to delivery, item condition, or order accuracy must be reported promptly according to the Return and Refund Policy. All communication should be directed to info@whyllos.com so concerns can be properly reviewed and documented.
Whyllos collects and uses personal data in line with Singapore’s Personal Data Protection Act (PDPA). Information such as names, contact details, delivery addresses, and bank details for approved refunds is used only for service-related purposes and legal obligations. Reasonable steps are taken to limit access and retain data only for as long as required.
All website content, including text, images, and layout, belongs to Whyllos or its content partners. Users may not copy, reuse, or distribute website material without written permission.
Whyllos is not responsible for delays or service interruptions caused by events beyond reasonable control, including delivery disruptions or technical issues. The website and services are provided on an “as available” basis.
These Terms and Conditions may be updated from time to time to reflect operational or legal changes in Singapore. Continued use of the website means you accept the revised terms once they are published.
These Terms and Conditions are governed by the laws of Singapore. Any disputes arising from website use or services will be handled under Singapore jurisdiction.
If you have questions about these Terms and Conditions or need clarification, please contact us at info@whyllos.com. We believe clear communication helps build a respectful relationship with our customers.