A Plain-Language Welcome

This Privacy Policy explains how Whyllos handles information when people visit or use our dress rental website in Singapore. We believe transparency builds trust, so this document is written to feel clear and approachable rather than distant or overly legal. If anything, here feels unclear, you can always reach us at info@whyllos.com.

Who We Are

Whyllos operates an online dress rental platform created for customers in Singapore. When this policy mentions “we,” “our,” or “us,” it refers to Whyllos.

What Information We Collect

We collect information that helps the website work smoothly and allows us to respond to requests. This may include your name, email address, contact number, delivery details, and messages you choose to send. We also receive technical data such as browser type, device information, and general usage patterns when you browse the site. This information helps us understand how visitors interact with different pages.

Why We Collect This Information

Information is collected for practical reasons only. These include responding to inquiries, processing rental requests, arranging deliveries and returns, improving website functionality, and meeting legal or regulatory requirements in Singapore. We do not collect details that are unrelated to operating our services.

Singapore Law and the PDPA

Whyllos follows the Personal Data Protection Act (PDPA) of Singapore. Under the PDPA, organizations must collect, use, and share personal data responsibly. We only handle personal data for purposes that a reasonable person would expect in the context of a dress rental website. Where consent is required, we seek it clearly and respectfully, and we honor withdrawal requests as required by law.

How Information Is Used and Shared

Your information is used internally to run our website and provide requested services. In some cases, information may be shared with service providers who help with website hosting, delivery logistics, or technical support. These parties are expected to handle information responsibly and only for agreed purposes. We do not sell or trade personal data.

Retention of Information

Information is kept only for as long as it is needed to fulfill the purpose for which it was collected, or as required by applicable laws in Singapore. Once it is no longer required, reasonable steps are taken to remove or anonymize it.

Your Rights and Choices

Under the PDPA, you have the right to request access to personal data we hold about you and to ask for corrections if something is inaccurate. You may also withdraw consent for certain uses, subject to legal or operational limits. Requests can be sent to info@whyllos.com, and we will respond within a reasonable time.

Security Measures

We use administrative and technical safeguards designed to reduce unauthorized access, misuse, or disclosure of information. While no online system can be guaranteed risk-free, we take reasonable steps to protect the data entrusted to us.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in operations or legal requirements. Any updates will be published on this page.

Contact Information

If you have questions, requests, or concerns related to this Privacy Policy or personal data handling, please contact us at info@whyllos.com. We value open communication and will respond thoughtfully.